Terms & Conditions

These terms are drawn up to prioritise the health and wellbeing of your cat.

Cosy Cats can only board cats that are up to date with their annual vaccinations. Your cats’ vaccination certificate must be presented to us at the time of booking.
It is essential that your cat has received vaccines for Feline Infectious Enteritis (FIE) and Cat Flu Viruses (Feline Herpes Virus (FHV) & Feline Calicivirus (FCV).

Unfortunately, without sight of the vaccination certificate we cannot board your cat.

Please make sure that your cat has been treated for fleas and worms prior to boarding. Any treatment that we feel must be given for fleas and / or worms whilst boarding with us will be payable by the cat owner.

Please advise us if your cat has an existing medical condition.
Or if your cat omits behaviours that may be mistaken for him/her being unwell.
Cats that appear to be unwell cannot be accepted for boarding.
We reserve the right to refuse admission to any cat showing signs of ill health. 

If your cat should appear unwell we will try to contact you, failing this we will use the emergency contact. We will then contact your veterinary surgeon for their professional advice. If we’re unable to contact your vet we will contact our own vet and follow his advice.  Any transport, medical treatment and care charges will be the responsibility of the cat owner, unless the cattery was found to be at fault. We are fully insured in the unlikely event of such an occurrence.     

Public Liability insurance is provided however it is advisable that all cats are insured by their owners against accident or illness. If your cat arrives at the cattery with a pre-existing condition they will not be covered by our insurance.

Cosy Cats cannot accept unneutered males over 6 months old.

Whilst every possible care and attention will be given to your cat, all cats are boarded at the owner's risk.